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ASATA's legal adviser, Elizabeth de Stadler, has done a bit of research on the terms & conditions that ASATA members use. It ain't pretty. Having good, plain language terms & conditions prevent complaints from travellers, can help you manage uncertainty and decrease queries and misunderstandings. We have created a guide to terms & conditions for ASATA members to get their terms in shape. In this webinar, our GC will talk you through the guide, show you typical pitfalls and help you seize the opportunities that are created by awesome terms & conditions.


  • Elizabeth De Stadler (Founder of Novation Consulting)

    Elizabeth De Stadler

    Founder of Novation Consulting


    Elizabeth founded Novation in 2013 with a simple mission: to turn compliance on its head and shake the nonsense out of its pockets. She is a rehabilitated attorney specialising in compliance and risk management strategy, plain language drafting, and privacy law. She prides herself on bringing a fresh perspective to compliance issues. She happens to have a Masters (cum laude) in Consumer Law.

    She has written and contributed to many books and thought leadership articles, and is regularly interviewed and quoted in media on various technology-related topics. She is an in-demand speaker at corporates, as well as local and international events. Her popular training sessions – designed to wrangle the legalese from legal departments – always gets lots of laughs (and fast, real results).

    Elizabeth loves Lego, sneakers, zombies and white wine. What does she hate? Comic sans, sweet potato and most other attorneys. She is allergic to suits and ‘office shoes’ because of the years she worked at Webber Wentzel. She is very scared of moths. It is a thing – read about it.

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